Extreme Networks AP5020
Flexible, Cloud-Managed, Premium-Tier Wi-Fi 7 Access Point

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Overview:
The AP5020 is an ExtremeCloud IQ-managed1, premium-tier Wi-Fi 7 access point (AP) that delivers enhanced wireless experiences, faster speeds, and a range of use cases. This AP is built on Extreme Universal Platform technology, enabling deployment flexibility, and it leverages ExtremeCloud IQ AIOps management to provide improved user experiences.
The AP5020 Wi-Fi 7 AP, with three 4x4:4 radios, provides high-efficiency, high-performance 802.11be aggregate data rates of up to 20 Gbps in the 6 GHz, 5 GHz, and 2.4 GHz bands. Designed for high density environments, such as schools, warehouses, healthcare facilities, and stadiums, the AP5020 is powerful and intelligent enough to provide the highest level of client services without compromising security. Despite advanced capabilities, the AP5020 can operate with fully featured performance capabilities using 802.3bt PoE, simplifying power capacity planning.
With more users, more devices, more applications, and more threats straining the infrastructure, the AP5020 was engineered to meet those challenges. The AP5020 combines powerful 802.11be Wi-Fi 7 technology, advanced security, and AIOps management capabilities together as an enterprise-class solution that allows you to deploy high speed, highly secure Wi-Fi into high-density environments.
Unlike other APs that scan only part time, the AP5020 features a dedicated 2x2 tri-frequency sensor that monitors for rogue devices full time, eliminating the risk of vulnerability and attacks. This tri-radio AP is capable of multiple operational modes, optimizing for maximum performance and security, and features additional dual IoT radios, removing complexity by supporting multiple simultaneous IoT use cases.
Highlights
- Cloud-managed AP that simplifies deployment, operation, and management
- AIOps for actionable Explainable ML insights to optimize performance
- Mobile app to easily onboard, provision, and troubleshoot your wireless network
- ExtremeCloud IQ and ExtremeCloud IQ Controller for cloud or on-premises management
1 ExtremeCloud IQ license required
Features:
Wi-Fi 7 (802.11be) Technology
Wi-Fi 7 builds on the efficiency and speed gains of Wi-Fi 6/6E, adding 4096-QAM modulation, Multi-Link Operation (MLO), and 320 MHz channel support in the 6 GHz band. With three 4x4:4 radios delivering aggregate rates of up to 20 Gbps, the AP5020 is purpose-built for high-density deployments where both speed and capacity are critical.
Security
The AP5020 delivers the highest level of security services, beginning with support for the latest Wi-Fi Alliance WPA3 security certifications. The AP5020 can act as an enforcement point for ExtremeCloud Universal ZTNA to provide seamless policy enforcement. Leveraging Extreme Fabric Attach securely automates provisioning and deployment by connecting to a Fabric Connect-enabled switch. Additionally, the AP supports a stateful L2-L7 DPI firewall for context-based access security, tri-frequency security, a private pre-shared key (PPSK), a location analytics sensor, and much more. The AP5020 also includes a unique 2x2 security sensor for rich insights and threat detection when paired with Extreme AirDefense.
AIOps Management
In conjunction with Extreme centralized management software, cloud or on-premises, the AP5020 provides a rich set of data displayed through widgets, representing enhanced historical data or a combination of historical and current data. This provides context-specific granularity with perspective views for locations, network, APs, individual client devices, and policy roles. ExtremeCloud IQ CoPilot leverages Explainable Machine Learning (ML) insights and recommendations to help improve user experiences.
Universal Hardware
The AP5020 is a Universal hardware platform that allows the user to choose the Wi-Fi operating system (OS). Either the ExtremeCloud IQ Engine OS or the ExtremeCloud IQ Controller Engine OS persona can be enabled as required. The desired persona can be selected at startup or changed later.
As a Universal World SKU AP, the AP5020 allows customers, partners, and distributors to order one model for any region where Extreme Networks products are sold, replacing the age-old problem of country-specific models.
Software-Defined Radios
The AP5020 features the industry's first software-defined Wi-Fi 7 AP that supports not only dual 5 GHz and dual 6 GHz capabilities, but also multiple additional software programmable modes to optimally manage radios to provide the highest level of client performance. The AP5020 is a tri-radio AP that can transmit with multiple combinations of three data radios across the 2.4 GHz, 5 GHz, and 6 GHz bands in addition to a dedicated tri-frequency sensor. The AP5020 features superior tri-frequency radio performance with a multiband filter that reduces interference and enables 5 GHz and 6 GHz operation across all available channels without restrictions.
Modern IoT Platform
To support both IoT and guest engagement services, the AP5020 integrates Bluetooth® to connect with IoT devices wirelessly to engage loyal customers with Apple iBeacon. Enterprises can use API-driven applications to send advertisements directly to shoppers, guests, and conference attendees. The AP5020 features dual IoT radios, enabling multiple concurrent IoT use cases with improved performance and reduced complexity.
Specifications:
Radio Specifications
Max Users
- SSID per Radio/Total: 16/48
- Users per Radio/Total: 512/1,536
802.11be (Wi-Fi 7)
- 2.4 GHz–2.5 GHz, 5.50 GHz–5.850 GHz, and 5.925 GHz–7.125 GHz operating frequencies
- 802.11be modulation (4096-QAM)
- 4x4:4 stream MIMO radio at 6 GHz, 5 GHz, and 2.4 GHz
- Rates: 6G up to 11,500 Mbps; 5G up to 5,700 Mbps; 2.4G up to 1,300 Mbps
- EHT20/EHT40/EHT80/EHT160/EHT320 support for 6 GHz
- EHT20/EHT40/EHT80/EHT160 support for 5 GHz
- EHT20/EHT40 support for 2.4 GHz
- UL/DL SU-MIMO and MU-MIMO, TxBF
802.11ax (Wi-Fi 6/6E)
- 1024-QAM modulation, Dual-band OFDMA
- HE20/HE40/HE80/HE160/HE320 support for 6 GHz
- HE20/HE40/HE80/HE160 support for 5 GHz
- HE20/HE40 support for 2.4 GHz
Legacy Standards: 802.11a/b/g/n/ac also supported
Dual IoT Radios
- (2) radios for Thread, Zigbee®, Bluetooth 5.4 Low Energy, IEEE 802.15.4
Interfaces
- Eth0: 100/1,000/2,500/5,000/10,000 Mbps autosensing, PoE PD
- Eth1: 100/1,000/2,500/5,000 Mbps autosensing, PoE PD in or 15.4W PSE out mode (requires 802.3bt on Eth0)
- 802.3az Energy-Efficient Ethernet (EEE)
- USB 2.0 Type A, 5V/400mA with PoE 802.3at or 5V/1,000mA with PoE 802.3bt
Power Options
- 802.3at PoE: typical 21W, max. 25.5W (w/o PoE out or USB)
- 802.3bt PoE: max. 35W with 5W USB
- 12V DC/3A (DC has priority when both sources available)
- PoE failover or optional PSE out supported
Physical
- Dimensions: 10.16" x 10.16" x 1.62" (258mm x 258mm x 41mm)
- Weight: 3.57 lbs (1.62 kg)
Security Hardware
- Kensington lock slot
- Trusted Platform Module (TPM)
Internal Antennas
- (4) dual band 2.4 GHz and 5 GHz
- (4) single band 6 GHz
- (2) 5 GHz/6 GHz sensor
- (3) IoT sensor
Mounting
- 15/16" flush ceiling tile — included in box
- Wall mount — included in box or sold as accessory
- Sculpted ceiling tile 15/16" and 9/16" wide t-bar — sold as accessory
- Beam, Junction box, IL or 9/16" t-bar, SL (Silhouette) — sold as accessory
- Wing main plate adaptor — sold as accessory
Environmental
- Operating: 0°C to 50°C (32°F to 122°F)
- Storage: 0°C to 70°C (32°F to 158°F)
- Humidity: 0% to 95% (non-condensing)
Regulatory & Safety
- UL 60950-1 / UL/CuL 62368-1 Listed, UL 2043 Plenum Rated
- EN 62368-1 / CB IEC 62368-1
- AS/NZS 60950-1 (Australia/New Zealand)
- FCC CFR 47 Part 15 Class B / ICES-003 Class B
- EN 55032 Class B / CISPR 32 Class B / AS/NZS CISPR32
- CE: 2014/53/EU Radio Equipment Directive
Environmental Compliance
- EU RoHS – 2011/65/EU and amendments
- EU WEEE – 2012/19/EU
- China RoHS-2 SJ/T 11364-2014
Warranty
- Covered under Extreme's Universal Limited Lifetime Warranty (LLW)
Power and Sensitivity:
| 2.4 GHz Radio | |||
|---|---|---|---|
| Channel | Data Rate | Power (dBm) | Sensitivity (dBm) |
| 11b | 1 – 11 Mbps | 18 | -93, -87 |
| 11g | 6 Mbps | 18 | -93 |
| 54 Mbps | 18 | -75 | |
| 11n HT20 | MCS0, 7 | 18, 16 | -92, -74 |
| 11n HT40 | MCS0, 7 | 18, 16 | -90, -72 |
| 11ax HE20 | HE0, 11 | 18, 14 | -92, -62 |
| 11ax HE40 | HE0, 11 | 18, 14 | -90, -60 |
| 11be EHT20 | EHT1, 13 | 18, 12 | -91, -56 |
| 11be EHT40 | EHT1, 13 | 18, 12 | -88, -53 |
| 5 GHz Radio | 5 GHz Sensor | 5G-High and 5G-Low Radio | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Channel | Data Rate | Power (dBm) | Sensitivity (dBm) | Channel | Data Rate | Power (dBm) | Sensitivity (dBm) | Channel | Data Rate | Power (dBm) | Sensitivity (dBm) |
| 11a | 6 Mbps | 18 | -92 | 11a | 6 Mbps | 18 | -92 | 11a | 6 Mbps | 16 | -92 |
| 54 Mbps | 16 | -73 | 54 Mbps | 16 | -73 | 54 Mbps | 15 | -73 | |||
| 11n HT20 | MCS0, 7 | 18, 16 | -92, -73 | 11n HT20 | MCS0, 7 | 18, 16 | -92, -73 | 11n HT20 | MCS0, 7 | 16, 14 | -92, -73 |
| 11n HT40 | MCS0, 7 | 18, 16 | -92, -71 | 11n HT40 | MCS0, 7 | 18, 16 | -90, -71 | 11n HT40 | MCS0, 7 | 16, 14 | -90, -71 |
| 11ac VHT20 | MCS0, 8 | 18, 15 | -92, -70 | 11ac VHT20 | MCS0, 8 | 18, 15 | -92, -70 | 11ac VHT20 | MCS0, 8 | 16, 13 | -92, -70 |
| 11ac VHT40 | MCS0, 9 | 18, 15 | -90, -65 | 11ac VHT40 | MCS0, 9 | 18, 15 | -90, -65 | 11ac VHT40 | MCS0, 9 | 16, 13 | -90, -65 |
| 11ac VHT80 | MCS0, 9 | 18, 15 | -88, -63 | 11ac VHT80 | MCS0, 9 | 18, 15 | -88, -63 | 11ac VHT80 | MCS0, 9 | 16, 13 | -88, -63 |
| 11ac VHT160 | MCS0, 9 | 18, 15 | -85, -61 | 11ac VHT160 | MCS0, 9 | 18, 15 | -85, -61 | 11ac VHT160 | MCS0, 9 | 16, 13 | -85, -61 |
| 11ax HE20 | HE0, 11 | 18, 14 | -91, -62 | 11ax HE20 | HE0, 11 | 18, 14 | -91, -62 | 11ax HE20 | HE0, 11 | 16, 12 | -91, -62 |
| 11ax HE40 | HE0, 11 | 18, 14 | -89, -60 | 11ax HE40 | HE0, 11 | 18, 14 | -89, -60 | 11ax HE40 | HE0, 11 | 16, 12 | -89, -60 |
| 11ax HE80 | HE0, 11 | 18, 14 | -87, -58 | 11ax HE80 | HE0, 11 | 18, 14 | -87, -58 | 11ax HE80 | HE0, 11 | 16, 12 | -87, -58 |
| 11ax HE160 | HE0, 11 | 18, 14 | -85, -56 | 11ax HE160 | HE0, 11 | 18, 14 | -85, -56 | 11ax HE160 | HE0, 11 | 16, 12 | -85, -56 |
| 11be EHT20 | EHT0, 13 | 18, 12 | -91, -54 | 11be EHT20 | EHT0, 13 | 18, 12 | -91, -54 | 11be EHT20 | EHT0, 13 | 16, 10 | -91, -54 |
| 11be EHT40 | EHT0, 13 | 18, 12 | -88, -52 | 11be EHT40 | EHT0, 13 | 18, 12 | -88, -52 | 11be EHT40 | EHT0, 13 | 16, 10 | -88, -52 |
| 11be EHT80 | EHT0, 13 | 18, 12 | -85, -49 | 11be EHT80 | EHT0, 13 | 18, 12 | -85, -49 | 11be EHT80 | EHT0, 13 | 16, 10 | -85, -49 |
| 11be EHT160 | EHT0, 13 | 18, 12 | -82, -46 | 11be EHT160 | EHT0, 13 | 18, 12 | -82, -46 | 11be EHT160 | EHT0, 13 | 16, 10 | -82, -46 |
| 6 GHz Radio | 6 GHz Sensor | 6G-High and 6G-Low Radio | |||||||||
| Channel | Data Rate | Power (dBm) | Sensitivity (dBm) | Channel | Data Rate | Power (dBm) | Sensitivity (dBm) | Channel | Data Rate | Power (dBm) | Sensitivity (dBm) |
| 11a | 6 Mbps | 18 | -93 | 11a | 6 Mbps | 18 | -91 | 11a | 6 Mbps | 16 | -91 |
| 54 Mbps | 16 | -75 | 54 Mbps | 16 | -73 | 54 Mbps | 14 | -73 | |||
| 11n HT20 | MCS0, 7 | 18, 16 | -93, -75 | 11n HT20 | MCS0, 7 | 18, 16 | -91, -73 | 11n HT20 | MCS0, 7 | 16, 14 | -91, -73 |
| 11n HT40 | MCS0, 7 | 17, 15 | -91, -72 | 11n HT40 | MCS0, 7 | 17, 15 | -88, -70 | 11n HT40 | MCS0, 7 | 16, 14 | -88, -70 |
| 11ac VHT20 | MCS0, 8 | 17, 15 | -93, -71 | 11ac VHT20 | MCS0, 8 | 17, 15 | -91, -69 | 11ac VHT20 | MCS0, 8 | 16, 13 | -91, -69 |
| 11ac VHT40 | MCS0, 9 | 17, 14 | -91, -67 | 11ac VHT40 | MCS0, 9 | 17, 14 | -88, -65 | 11ac VHT40 | MCS0, 9 | 16, 13 | -88, -65 |
| 11ac VHT80 | MCS0, 9 | 17, 14 | -88, -64 | 11ac VHT80 | MCS0, 9 | 17, 14 | -85, -62 | 11ac VHT80 | MCS0, 9 | 16, 13 | -85, -62 |
| 11ac VHT160 | MCS0, 9 | 17, 14 | -85, -61 | 11ac VHT160 | MCS0, 9 | 17, 14 | -82, -59 | 11ac VHT160 | MCS0, 9 | 16, 13 | -82, -59 |
| 11ax HE20 | HE0, 11 | 18, 14 | -92, -63 | 11ax HE20 | HE0, 11 | 18, 14 | -91, -62 | 11ax HE20 | HE0, 11 | 16, 12 | -91, -62 |
| 11ax HE40 | HE0, 11 | 17, 13 | -90, -60 | 11ax HE40 | HE0, 11 | 17, 13 | -88, -59 | 11ax HE40 | HE0, 11 | 16, 12 | -88, -59 |
| 11ax HE80 | HE0, 11 | 17, 13 | -87, -57 | 11ax HE80 | HE0, 11 | 17, 13 | -85, -56 | 11ax HE80 | HE0, 11 | 16, 12 | -85, -56 |
| 11ax HE160 | HE0, 11 | 17, 13 | -84, -54 | 11ax HE160 | HE0, 11 | 17, 13 | -82, -53 | 11ax HE160 | HE0, 11 | 16, 12 | -82, -53 |
| 11be EHT20 | EHT0, 13 | 18, 12 | -92, -63 | 11be EHT20 | EHT0, 13 | 18, 12 | -91, -55 | 11be EHT20 | EHT0, 13 | 16, 10 | -91, -55 |
| 11be EHT40 | EHT0, 13 | 17, 11 | -90, -60 | 11be EHT40 | EHT0, 13 | 17, 11 | -88, -52 | 11be EHT40 | EHT0, 13 | 16, 10 | -88, -52 |
| 11be EHT80 | EHT0, 13 | 17, 11 | -87, -57 | 11be EHT80 | EHT0, 13 | 17, 11 | -85, -49 | 11be EHT80 | EHT0, 13 | 16, 10 | -85, -49 |
| 11be EHT160 | EHT0, 13 | 17, 11 | -84, -54 | 11be EHT160 | EHT0, 13 | 17, 11 | -82, -46 | 11be EHT160 | EHT0, 13 | 16, 10 | -82, -46 |
| 11be EHT320 | EHT0, 13 | 17, 11 | -84, -54 | 11be EHT320 | EHT0, 13 | 17, 11 | -79, -43 | 11be EHT320 | EHT0, 13 | 16, 10 | -79, -43 |
Radiation Patterns:

Documentation:
Download the Extreme Networks AP5020 Datasheet (.PDF)
Pricing Notes:
- All Prices are Inclusive of GST
- Pricing and product availability subject to change without notice.
Our Price: Request a Quote
